[F] DHL - IT & Support

Created by Maache Baptiste, Modified on Mon, 21 Apr at 1:31 PM by Maache Baptiste

Questions	Answers
How can I contact DHL for any IT support topics ?	For IT related topics : You need to open a ticket by selecting : Freshdesk Form : "I need IT support" Category : Select the category needed. For any other support requests, please write an email to the following contacts : For ADS : ads_llp_it_Support@dhl.com For AC : llp.tools.support@dhl.com
Where can I request access to SCI/OTM ?	Click "Submit a ticket" and select the "I need IT support" form > 1. I need a new user access > "SCI" or "OTM".

Questions

Answers

How can I contact DHL for any IT support topics ?

For IT related topics :

You need to open a ticket by selecting :

Freshdesk Form : "I need IT support"

Category : Select the category needed.

For any other support requests, please write an email to the following contacts :

For ADS : ads_llp_it_Support@dhl.com

For AC : llp.tools.support@dhl.com

Where can I request access to SCI/OTM ?

Click "Submit a ticket" and select the "I need IT support" form > 1. I need a new user access > "SCI" or "OTM".